Shipping policy
At Luxury Label, we are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where available.
Estimated Delivery Times
Because some of our products are sourced from trusted international suppliers, delivery times may vary.
United Kingdom
- Estimated delivery: 7–14 business days
International Orders
- Estimated delivery: 10–21 business days
Please note that delivery times are estimates only and may occasionally be affected by customs delays, courier issues, or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Tracking Your Order
Where tracking is available, you will receive a tracking number by email once your order has been dispatched.
Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur that are outside of our control.
If your order has not arrived within 21 business days, please contact us and we will investigate.
Customs and Import Duties
International customers are responsible for any customs fees, import duties, or local taxes that may apply.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
Luxury Label is not responsible for delays or losses caused by incorrect addresses provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us at hello@luxurylabel.co.uk and we will do our best to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact:
hello@luxurylabel.co.uk